Currently, about 1.85 million people in Ontario have a disability. That's one in seven people. Over the next 20 years as the population ages, the number will rise to one in five Ontarians. Plain language ensures that everyone can access the services you offer. It’s just good customer service.


I offer short one-hour sessions on plain language or more comprehensive three-hour workshops, for small and larger groups. I will use your documents or official forms as examples, and you’ll take away tools to help you implement plain language in your work.

  • One-hour workshop: $200

  • Three-hour workshop: $500

I also review emails, documents – even legal ones – and reports for plain language.

  • $80/hour

Good writing is clear and concise, uses short sentences and simple words. It keeps to the facts and is easy to read and to understand.

We're all busy people. We don't want to waste a lot of time "translating" difficult, wordy documents. Plain-language writing saves time. If you save time, you save money. Plain language means your customers can understand your documents more quickly. They won't call you so often for explanations, and they make fewer errors filling out your forms. They comply more accurately and quickly with your requirements.

Plain language